BEAUTY CONSULTANT – Walgreens Jobs

Job Description:

Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget.

Job Responsibilities:

• Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary.
• Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
• Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.
• Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.
• Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Locates products in other stores or online if unavailable in the store.
• Engages with omni-channel solutions to enhance customer engagement/experience.
• Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care.

Job Requirements:

• Knowledge of products and brands in order to engage and meet the needs of the customer.
• Basic level PC/tablet skills.
• Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)
• High School Diploma/GED and at least 1 year of experience working in a retail sales environment that required meeting a defined sales goal OR at least 1 year of experience proactively selling beauty or cosmetic products and providing customer care.
• Requires willingness to work flexible schedule including evenings, weekends, and holidays.
• Experience building and maintaining relationships within a team.
• Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

Qualification & Experience:

• Experiencing selling Prestige brands.
• Experience demonstrating makeup application and providing makeovers to customers.
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
• Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
• Degree from Beauty School.
• Experience with another retailer in the form of an Externship.

Job Details:

Company: Walgreens

Vacancy Type: Full Time

Job Location: Louisville, KY, US

Application Deadline: N/A

Apply Here

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