London Underground Jobs – Response Manager

Job Description:

As the Incident Response Manager you will lead and manage the on-site response to events affecting the central operating section of the Elizabeth line through collaborative working with incident responders from other organisations impacted, in order to minimise the impact of service disruption and exposure to loss, whilst continuing to meet statutory, business and route performance requirements.

Job Responsibilities:

• Ensure compliance to the Minimum Operating Requirements, reporting non-compliance immediately to the Service & Infrastructure Manager and implement corrective action as necessary.
• Undertake the role of Rail Incident Officer (where appointed) and lead the industry response to accidents and significant service disruption to deliver compliance with Railway Group Standards.
• Conduct announced and unannounced safety and security checks on RfL(I) infrastructure within the Central Operating Section and engage with stakeholders to build and maintain effective working relationships.
• Apply and manage on-site risk control measures for safety critical work ensuring compliance with the safety management system to keep customers and RfL(I) staff safe, and minimise risk to the business.
• Undertake the role of Accredited Agent (where appointed) and collaborate with other responders to deliver compliance with The Railways (Accident Investigation and Reporting) Regulations 2005
• Carry out post incident investigations and compile reports, both formal and local.
• Apply and oversee the on-site application of standards, rules and local working procedures and take appropriate corrective action to mitigate risk and exposure to loss.
• Respond to and manage the railway’s response to incidents affecting RfL(I) infrastructure requiring the attendance of the emergency services.
• Communicate decisive actions and results during incident management to aid safe & timely resumption to normal service.

Job Requirements:

• Leading incident response at events where potentially fatal outcomes exist. (E)
• Level 2 – Railway Rules & Regulations
• Geographical knowledge of the Elizabeth line route
• Ability to lead the on-site multi stakeholder response to accidents and significant disruptive events. (E)
• Ability to drive a road vehicle within Central London with the aid of GPS / Road Maps.
• Coordinating the on-site planning and execution of arrangements to control and mitigate loss. (E)
• Coordinating the on-site response to form teams of people with adequate resources to meet regulatory requirements. (D)
• Ability to work alone including railway line side and within tunnelled environments. (E)
• Knowledge of Network Rail and Train Operating Companies within the route and the key aspects of their business.

Job Details:

Company: TFL

Vacancy Type: Full Time

Job Location: Norwich, GB

Application Deadline: N/A

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