Jobs at Textron – Associate Travel & Expense

Job Description:

This person will be responsible for the execution of the Travel and Expense process in compliance with Textron & Finance Shared Service Center policies & procedures. They will have responsibilities related to Textron’s expense reporting system and credit card program. This position also includes responding to internal customer requests & inquiries in support of the Travel and Expense processes.

Job Responsibilities:

• Maintain a positive attitude and cooperative attitude with management, teammates, internal customers and vendors
• Accurately log all customer inquiry calls and emails
• Ensure an accurate and timely response is made to all customers
• Assisting with Sarbanes Oxley tasks and other internal control processes
• Manage credit refunds and credit increases
• Processing and cancellation of corporate card accounts
• Assisting customers with reconciling their corporate card accounts
• Continuously identify ways to eliminate waste in the current process and improve efficiency
• Audit and approval of expense reports based on Textron and Business Unit (BU) policies and FAR regulations for defense businesses
• Manage corporate card delinquency program
• Assist customers with expense reporting system
• Create and maintain desk top operating procedures
• Assist customers and BU with miscellaneous travel requests

Job Requirements:

• Advanced understanding and strong work experience in customer service
• Advanced understanding & detailed practical knowledge in travel and entertainment practices and processes
• Good concept and reasonable level of experience in working within a Shared Services environment
• 1 to 3 years, customer service skills and basic knowledge of travel and entertainment processes
• High School or GED required
• High level of analytical skills and problem solving abilities
• Ability to effectively and efficiently diagnosing and resolving customer issues

Job Details:

Company: Textron

Vacancy Type: Full Time

Job Location: Irving, TX, US

Application Deadline: N/A

Appl Here

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