Royal Mail Careers – Business Analyst

Job Description:

Accountable for managing key business stakeholders within the hubs, fleet and logistics teams to define requirements for change initiatives aimed at improving processes and systems, ensuring alignment to business benefits and assuring quality delivery & testing of these requirements.

Job Responsibilities:

• Challenge stakeholders in order to maintain a balance between cost of delivery, time to delivery and quality of what is required to deliver optimum requirements
• Bring flexibility and a positive attitude towards delivery of services in a fast-paced environment with inherent risks and a number of stakeholders with differing views of success.
• Ensure all documented requirements are delivered in a clear, concise, and timely fashion, suitable for handover to the Project delivery teams including Solution Architects and Test Leads
• Ensure that the requirements acceptance criteria, integrity and traceability is maintained throughout the project lifecycle working alongside both internal and external suppliers
• Ensure the quality & timeliness of the analysis, requirements, specifications & acceptance criteria produced, whilst supporting risk and issue management
• Lead the facilitation of business workshops to elicit, challenge, develop and convert business, functional, and non-functional requirements into process/systems solutions considering IT and business drivers
• Qualification and quantification of business benefits relating to requirements for change and improved business processes, including impact assessment of change requests to scope and requirements
• Maintain subject matter expert knowledge of at least one key Business area

Job Requirements:

• Effective stakeholder and people management including strong negotiation skills
• High degree of competency in business analysis skills, including requirements gathering and engineering, process mapping and modelling, data analysis and modelling, benefits mapping and realisation, root cause analysis, acceptance criteria definition and assuring test cases.
• Experience of delivering Business Analysis within technology projects which have successfully implemented change into multiple and integrated systems affecting multiple business stakeholders
• Competent in the use of presentation skills with colleagues, suppliers, and customers
• Experience working in operational facing roles, particularly in the logistics, fleet and distribution industry, is highly desirable
• Has a thorough understanding and experience working as a Business Analyst in both Agile and Waterfall project methodologies producing user stories, use cases or requirements matrices as appropriate
• Strong leadership with demonstrable experience in leading meetings / discussions with stakeholders of all levels
• High degree of competency in using business analysis tools such as Visio, PowerPoint, Excel, Word and Jira and any other industry standard tools
• Solution focussed and highly collaborative; good problem-solving skills aligned with innovative and creative thinking
• Involvement in processing or automation is desirable, as well as in-house application experience

Job Details:

Company: Royal Mail

Vacancy Type: Full Time

Job Location: Mansfield, England, UK

Application Deadline: N/A

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