Jobs at Royal Mail – Pensions Administrator

Job Description:

Royal Mail are looking for an Administrator to join our award-winning Pensions Service Centre in Sheffield, to deliver a professional and efficient Defined Benefits Pensions administration service to members. This is an excellent opportunity to enhance your career and develop expertise within the Pensions sector. In return we offer a flexible/remote working option, a competitive salary, with bonus potential, a generous annual leave allowance and access to a range of benefits, including a generous Defined Contribution (DC) pension scheme.

Job Responsibilities:

• Take responsibility for own personal and professional development, ensuring that own technical knowledge remains up to date to enable continued delivery of an excellent service.
• Communicating member pension entitlements and resolution of member queries.
• Undertake work in different teams within the Pension Service Centre according to business need.
• Calculation and processing of members’ benefits based on their entitlements under the rules of the Royal Mail Pension Plan.
• Delivery of the service to agreed standards, in accordance with Plan rules and HRS service specification.
• Develop and maintain positive, effective and professional working relationships with customers, clients, stakeholders and Royal Mail colleagues, delivering consistently excellent value-added service.

Job Requirements:

• Previous Pensions experience would be an advantage.
• Educated to at least A level standard with strong English Language and Mathematics at GCSE level (grades C to A*).
• Proven track record/demonstrable record as an experienced pensions practitioner with a broad understanding of pensions legislation, particularly DB and Career Average schemes in a public sector environment.
• Proven experience of delivering a professional, customer focussed service.
• In-depth knowledge of all Microsoft Office software – Word, Excel, PowerPoint and Outlook.
• Demonstrably strong written and verbal communication skills.
• Possess or be willing to study for a professional Pensions qualification (e.g. Pensions
• Management Institute APE, CPA or DPA) via a Workplace Pensions Apprenticeship scheme.
• A track record of working flexibly to ensure that customer requirements are delivered.
• Proven planning and organisational skills, including experience of delivering to demanding timescales.

Job Details:

Company: Royal Mail

Vacancy Type: Full Time

Job Location: Sheffield, England, UK

Application Deadline: N/A

Apply Here

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