Office Depot Jobs – Administrator, Contract Compliance

Website Office Depot

Job Description:

Provides on-going maintenance to our contracts to include managing the assortment change process, price change process, fees and rebate payment processes, and customer account set-up and verification.; Ensures compliance with Country of Origin requirements on Federal Contracts, and prepare and process modifications via the automated system.; Manages the Workflow Trigger process, which distributes reminders of legal agreement “milestones” using templated language, and follows up to ensure required actions were taken and proof source received and archived.; Requests a variety of information required to support reporting requirements in the legal agreements.; In conjunction with the Contract Lifecycle Manager, determine the standard reporting format, and provide the reports to the field sales team, per the terms of the agreement, archiving the same in Aprimo. Create and then execute against Contract Customer Pricing Scheme Templates, ensuring the contractual pricing is modeled and requesting correction when exceptions are noted.

Job Responsibilities:

  • Required Reporting Support:; For the purposes of consistency and in conjunction with the Contract Lifecycle Manager and the field sales team, develop a reporting template that meets the requirements in the agreement.; Forward to sales to present to customers and secure their agreement to the template.; Per the terms of the agreement, obtain the information necessary to populate the agreement template, archive a copy of it, and send it to sales team to deliver to the customer.; Purpose is to execute flawlessly against the contract commitments we've made.; Use of this information is critical during customer audits.;
  • Contract Exceptions Process:; Receives notification of requested pricing/assortment changes and is responsible for reviewing the legal agreement to determine whether or not changes are contractually permitted.; Communicates results of the review to the sales team and maintenance team.; Risks of incorrect interpretation include significant financial risk due to customer audit of pricing.
  • Workflow Triggers:; Receive primary notification of contract “milestone” events, (such as required reporting due, rebate/incentive payment due, pricing adjustment due, contract expiration approaching, to name a few).; Determine the sales hierarchy responsible for delivering that result to the end customer, and send the reminder to them.; Follow-up to ensure required action was taken and obtain proof source to be posted in Aprimo.; In the event that additional follow-up is required, engage Lifecycle Manager and Director to obtain required results.; Purpose is to execute flawlessly against the contract commitments we’ve made. Use of this information is critical during customer audits.
  • primo Documentation Archive / Maintenance:; As documents are created/received that support the terms and conditions of Office Depot BSD Sales agreements, this role receives the file, names the file according to established protocol, adds it to the archive (Aprimo), and associates it to the related Contract Summary Form.; Purpose is to create and maintain a documentation trail to support all contract activity undertaken on support of the OD and customer relationship.; The use of this documentation becomes critical during customer audits.
  • perform other maintenance and administrative actions necessary to execute on OD contract commitments.
  • Maintain the GSA agreement to include requesting/preparing/responding to modifications, managing compliance to Country of Origin requirements, managing compliance to our use of Ability One products, obtaining, routing, and archiving necessary reporting, and preparing information required to calculate correct disbursement of rebates, incentives, and fees.

Job Requirements:

  • Bachelor's Degree in Marketing, Business or; Finance
  • Ability to prioritize work.; Ability to follow written instructions.; Ability to communicate effectively via e-mail.; Familiar with sales math (calculating gross profit, IMU%, etc.).;;;;
  • Working to Excellent knowledge of Microsoft Office applications, including Excel, Word, and Access
  • Working knowledge of Public Sector policies and procedures, excellent time management and data management skills.
  • Two to four years of experience and/or training in Sales Support.
  • Strong communication skills – written and spoken.
  • Team player
  • OD Sales Support experience desired.
  • Other Information

Job Details:

Company: Office Depot

Vacancy Type: Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

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