
Website Nutanix
Job Description:
At Nutanix Worldwide Support, we’re all about delivering an epic customer experience and ensuring the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer intimacy. You’ll gain diverse experience as you partner with customers in helping them leverage the Nutanix product family that will allow you to advance your career and continue learning on the job.
Job Responsibilities:
- Remotely support our cloud solution in the field and provide an enriched and successful product experience.
- Provide an analysis of our existing customer base to avoid and minimize risks in the install base.
- Work directly with large Global 2000 enterprise customers to replicate, troubleshoot, and resolve complex technical issues.
- Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations.
- Collaborate with technology partners (e.g., VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem.
- Be a champion for our customers by going above and beyond to ensure customers are getting the most out of their investment in the Nutanix platform.
- Improve the product’s serviceability by testing new features and developing tools to scale our deployments and auto-support infrastructure.
Job Requirements:
- Fast track your career by continuously learning on the job, from starting in our init.
- SRE Training to receiving new customer challenges to solve each week.
- Embrace the opportunity to help customers resolve their most formidable IT roadblocks — and take a little pride in all the kudos you will receive.
- compute, storage, virtualization, and networking while working with the end-user experience in the same role.
Qualification & Experience:
- Must be currently enrolled in an accredited Bachelor’s or Master’s degree program in Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related discipline
- Knowledge of all three is preferred Excellent verbal and written communication skills.
- Understanding of networking, virtualization, or Linux required.
Job Details:
Company: Nutanix
Vacancy Type: Full Time
Job Location: High Point, NC, US
Application Deadline: N/A
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