Jobs at Nutanix – Systems Reliability Engineer

Job Description:

We’re comprised of leading technology specialists, including VCPs, CCIEs, Microsoft Certified Professionals, Linux, and Nutanix Platform Professionals, among many others. Our customer base is proliferating, and we’re looking for new college grads who share our passion for customer success to join our team!
At Nutanix Worldwide Support, we’re all about delivering an epic customer experience and ensuring the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer intimacy. You’ll gain diverse experience as you partner with customers in helping them leverage the Nutanix product family that will allow you to advance your career and continue learning on the job.

Job Responsibilities:

• Provide an analysis of our existing customer base to avoid and minimize risks in the install base.
• Be a champion for our customers by going above and beyond to ensure customers are getting the most out of their investment in the Nutanix platform.
• Collaborate with technology partners (e.g., VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem.
• Work directly with large Global 2000 enterprise customers to replicate, troubleshoot, and resolve complex technical issues.
• Remotely support our cloud solution in the field and provide an enriched and successful product experience.
• Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations.
• Improve the product’s serviceability by testing new features and developing tools to scale our deployments and auto-support infrastructure.

Job Requirements:

• Gain invaluable skills across the full stack in a data center: compute, storage, virtualization, and networking while working with the end-user experience in the same role.
• SRE Training to receiving new customer challenges to solve each week.
• Embrace the opportunity to help customers resolve their most formidable IT roadblocks — and take a little pride in all the kudos you will receive.
• Fast track your career by continuously learning on the job, from starting in our init.

Qualification & Experience:

• Knowledge of all three is preferred Excellent verbal and written communication skills.
• Must be currently enrolled in an accredited Bachelor’s or Master’s degree program in Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related discipline
• Understanding of networking, virtualization, or Linux required.

Job Details:

Company: Nutanix

Vacancy Type: Full Time

Job Location: Durham, NC, US

Application Deadline: N/A

Apply Here

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