
Website Neiman Marcus
Job Description:
Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG’s brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.
Job Responsibilities:
- Acquires and builds client base primarily through forming relationships with new clients and retaining/building spend of existing clients
- Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel
- Cultivates the client relationship through personalized connection
- Takes an omnitude approach to identify and recommend merchandise across all channels
- Utilizes digital tools and social media to connect with clients, serve their needs, and follow up as necessary
- Utilizes selling tools and store technology to sell across all channels effectively
- Graciously takes returns and offers options based on client’s needs
- Proactively utilizes mobile devices and selling technology to communicate with clients and expand the business
Job Requirements:
- Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out of home base selling and strong client relationships
- Assists in operational tasks (actively maintains selling floor, fills in stock, cleans fitting rooms, returns merchandise to other departments)
- Partners with others to provide the best client experience
Job Details:
Company: Neiman Marcus
Vacancy Type: Full Time
Job Location: Chicago, IL, US
Application Deadline: N/A
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