
Website Lowe's
Job Description:
The primary function of the RTM Clerk is to communicate with vendors and manufacturers on merchandise returns. This includes processing vendor returns, following up on any outstanding return issues, and ensuring vendors are held accountable for product failures, dealing with buy backs of product and any quality alert items.
Job Responsibilities:
- The RTM Clerk is also responsible for generating reports on product conditions and ordering parts as needed for assembly or repair.
- The RTM Clerk checks refunded products for issues and returns items to sales floors.
- The RTM Clerk is also expected to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, securing doors and gates, and monitoring for potential theft or security risks.
- Lastly, the RTM Clerk is responsible for completing all other duties as assigned.
- Requires morning, afternoon, and evening availability any day of the week.
- Required to work a schedule as determined by sales, customer, and business needs, but may be changed by store management based on the needs of the store.
- Requests to be scheduled off for a specific day require advanced notification and approval by supervisor.
- This position reports to an Assistant Store Manager and takes daily direction from a Department Manager.
Job Requirements:
- Lifts up to 40 pounds daily without assistance; may lift up to 100 pounds with or without assistance.
- 1 year experience with store inventory receiving & administration.
- 6 months experience in warehouse data entry/bookkeeping.
- Ability to read, write, and perform basic arithmetic (addition, subtraction).
- 1 year experience processing and filing merchandise receiving paperwork.
- 6 months experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment.
- 6 months retail experience accepting or processing returns.
Job Details:
Company: Lowe’s
Vacancy Type: Temporary
Job Location: Kitchener, CA
Application Deadline: N/A
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