Lowes Jobs – Sales Specialist Plumbing

Job Description:

The primary function of the Sales Specialist Plumbing is to serve as the store expert on plumbing by providing detailed product information to both customers and other Lowe’s employees.

Job Responsibilities:

• The Sales Specialist Plumbing is expected to conduct sales activities and build relationships with customers including promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, keeping shelves stocked and correctly displayed, and coordinating successful completion of projects and orders.
• This includes performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues.
• The Sales Specialist Plumbing is also responsible for providing excellent customer service through the daily execution of Lowe’s customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise.
• The Sales Specialist Plumbing is also required to maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks.
• Lastly, the Sales Specialist Plumbing is responsible for all other duties as assigned.Requires morning, afternoon, and evening availability any day of the week.
• Required to work a schedule as determined by sales, customer, and business needs, but may be changed by store management based on the needs of the store.

Job Requirements:

• 2 years experience following up on outstanding or incomplete customer orders, sales, or installs.
• 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.
• High School Diploma or equivalent.
• 1 year external experience in customer facing sales OR 6 months Lowe’s retail experience.
• 2 years experience identifying and selling products based upon customer needs or plans.
• 2 years experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• 2 years experience in a sales environment with required sales goals or metrics.
• 1 year external experience in a trade directly related to fashion bath or plumbing.
• 1 year experience entering and submitting customer sales orders, including Special Order.

Job Details:

Company: Lowe’s

Vacancy Type: Full Time

Job Location: Oakville, CA

Application Deadline: N/A

Apply Here

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