
Website Expedia
Job Description:
This position requires someone with attention to detail, comfortable looking at large sets of data, and able to analyze complex airline contracts.
Job Responsibilities:
- Investigate and troubleshoot commission related errors and communicating to the appropriate teams
- Manage and track commission processes using JIRA
- Conduct a daily audit of airline tickets to validate commission gets applied as expected
- Perform quality checks on all new and updated airline contract terms
- Serve as a liaison with multiple cross-functional teams (Debit Memo, Settlement, and Ticketing, etc.) on process improvements, ad-hoc research, analysis, and reporting as needed
- Review airline contracts and implement commission terms into an internal database
Job Requirements:
- Use a flexible approach, be a creative strategic thinker, and be able to adapt to changing circumstances or roles
- Collaborative, yet influential; an experienced negotiator who is high-energy and convincing but willing to flex and compromise when appropriate
- Excellent collaboration at all levels, including crisp and compelling verbal and written communication
- Deadline driven in a fast-paced environment to complete work effectively and efficiently
- Attested experience within the travel industry with an understanding of reservations and ticketing strongly preferred
- Intermediate/expert level experience with Microsoft Excel functions highly preferred; understanding of macros and VBA preferred
- Extraordinary risk management and problem-solving skills; a real passion for data with a rigorous approach to analysis
- Aiming for Results – Setting high goals for accomplishment and tenaciously working to meet or exceed goals
- 3+ years in operations or analysis with demonstrated experience in problem-solving
- Bachelor’s in a related field; or equivalent related professional experience
- Experience with Microsoft SQL Server
Job Details:
Company: Expedia
Vacancy Type: Full Time
Job Location: Manchester, GB
Application Deadline: N/A
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