
Website Cognizant
Job Description:
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
Job Responsibilities:
- Provide professional customer service to the client and vendors through phone conversations or emails. Log Case Management tickets to track all incoming calls and emails. Research and resolve client and vendor inquiries. Monitor and address e-mail support box. Return and respond to all calls and e-mails daily.
- Research and resolve exception invoices daily. Research vendor statements to ensure payment of aged invoices and collection of money owed to the Client.
- Perform payment recovery actions to include processing voids/reissues, researching return and refund checks, and resolve ACH returns.
- Perform disbursement activities.
- Audit and approve Travel and Expense reports to ensure adherence to customer requirements.
- Establish and maintain excellent working relationships and proactive communication with clients in all business units and entities supported.
- Contribute to the day to day processing of PO and Non-PO invoices in accordance with customer requirements. Perform quality audits on previous day’s postings. Track all findings. Provide feedback on Quality Audit results. Monitor and resolve duplicate invoices identified through systemic logic and reporting.
- Create and monitor measures of efficiency and quality of transaction processing by the department overall. Ensure process guidelines are followed and met as documented.
- Set up vendors for payments. Complete ACH setups (to include pre-note) and follow up on any missing forms. Maintain and support 1099 activity at year end.
Job Requirements:
- Ability to work under pressure at times
- Experience handling Disbursement activity
- General Accounts Payable Knowledge
- Time management to allow for completion of various activities based on priority/need
- Positive attitude & business philosophy with focus on customer support and teamwork
- Confidence to support independent and correct decision making
- Ability to adapt to changes with positive outlook, and suggest improvements
- Excellent verbal and written communication skills
- Ability to maintain confidentiality
- Good organizational skills and ability to manage multiple priorities/multi-tasking
- Self-motivated and accountability
- Exposure to invoice exception management
- Extensive Excel knowledge
- SAP, Concur, and Ariba experience, preferred.
Job Details:
Company: Cognizant
Vacancy Type: Full Time
Job Location: Ft. Worth, TX, US
Application Deadline: N/A
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