Citizens Bank Jobs – Banker

Job Description:

Citizens Bankers are the face of the branch. You’ll get to know customers’ personal financial goals and recommend tailored solutions to meet their needs — like planning for the future, buying a home or opening a new credit card. Not only that, but you’ll also introduce customers to new, more efficient ways of banking online, through our award-winning mobile app and ATMS. Everyone in the branch environment thrives when you work together to meet individual and team goals. You can also take advantage of training, coaching and career planning to grow your career into branch management or another exciting role at Citizens.

Job Responsibilities:

• Comply with all financial policies and procedures, state and local laws and regulations
• Acquire new customers through outbound phone checkups and in-store prospecting
• Provide financial education and services to customers to help them fit banking into their everyday lives
• Be the face of Citizens, presenting a professional, friendly and helpful appearance with every interaction
• Collaborate with your partners in Wealth, Mortgage and Business Banking to help customers with more complex financial needs
• Help customers bank more efficiently using web, mobile and ATM banking
• Work closely with new and existing customers to understand their financial needs and deepen relationships
• Contact customers to schedule time to discuss their personal financial goals
• Provide recommendations and assist customers with a wide array of financial solutions to satisfy their spending, saving, borrowing and investing needs

Job Requirements:

• High School degree or GED required
• Comfortable with using digital technology to support the delivery of business goals
• Commitment to building relationships through phone engagements
• Ability to effectively ask questions and identify needs to enhance the customer relationship
• 1 year cash handling experience preferred
• Ability to problem solve and provide solutions to customer issues
• Strong listening and customer service skills
• 2 years of sales and customer service experience

Job Details:

Company: Citizens Bank

Vacancy Type: Full Time

Job Location: New Bedford, MA, US

Application Deadline: N/A

Apply Here

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