Citi Jobs in Tri-cities – Teller

Job Description:

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Job Responsibilities:

• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Job Requirements:

• Demonstrated sales and customer service experience
• Ability to work well in a team oriented environment
• Money handling experience
• Previous relevant experience preferred
• High School diploma or equivalent
• Effective problem solving and communication skills

Job Details:

Company: Citi

Vacancy Type: Part Time

Job Location: Tri-Cities, TN, US

Application Deadline: N/A

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