American Airlines Flight Attendant Jobs – Member Services Representative

Job Description:

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Job Responsibilities:

• Understands and is familiar with outgoing and incoming funds transfer laws
• Obtains information from members for the timely and accurate processing of international and domestic funds transfer requests
• Processes Stop Pays and Check Batching
• Deposits check returns, research member returned checks on draft changes, processes member checks, verifies members for outgoing funds transfers, and Federal Reserve verifying and releasing funds transfers
• Researches and verifies incoming and outgoing funds transfer information
• Communicates with vendor to process funds transfers
• Processes loan payments, multi-account and member deposits, credit card payments, and other checks, such as IRA, bankruptcy and payoff checks
• Works member cases/activities assigned
• Logs, researches and makes necessary GL, account adjustments and/or returns
• Completes daily balancing and branch closing
• Coordinates return items with members, outside vendors, the Federal Reserve Bank and other institutions
• Assists other departments with fraud resolution, member inquiries and related Accounting general ledger balancing
• Completes data entry and balancing functions
• Completes daily processing of workflows related to late returns, source of receipts, foreign collections and legal fees
• Reviews, analyzes and approves Remote Deposit, Mobile, ATM, and other imaged enabled products
• Follows and maintains policies and procedures to ensure strict compliance of NACHA rules and regulations and Federal Banking laws

Job Requirements:

• Ability to effectively prioritize work and meet deadlines
• Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team
• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to work independently and with minimal supervision
• Ability to perform mathematical calculations and analyze data
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to interact professionally with all employees and members
• Must pass applicable American Airlines pre-hire compliance checks
• Must have an acceptable credit history, which will be verified
• Ability to effectively prioritize work and meet deadlines under high volume pressure
• Ability to exercise excellent customer service skills
• Ability to cross-train and perform any role assigned within department
• Ability to maintain satisfactory performance and attendance

Job Details:

Company: American Airlines

Vacancy Type: Full Time

Job Location: Fort Worth, TX, US

Application Deadline: N/A

Apply Here

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