Job Description: Vimeo is the world’s leading professional video platform and community. We empower over 200 million users from creatives to entrepreneurs to the world’s largest brands — to grow their business with video. Our products make it easy to create high-quality, impactful videos and to reach teams, audiences and customers anywhere. Job Responsibilities: Strong written and verbal communication skills. Ability to collaborate and influence across multiple partner groups/functions. 3+ years experience of HR project management with specific experience implementing HR systems. UKG/Ultimate experience a strong plus. Ability to prioritize and drive multiple concurrent projects to success. Passion for continuous improvement in the pursuit of business process/operational excellence and finding creative solutions to complex business problems Ability to consistently and positively contribute in a high-paced, ambiguous work environment. Job Requirements: Solid understanding of live video production workflows including audio mixing, multicam switching, simulcasting, and remote broadcasting Strong and verifiable knowledge of customer care processes and techniques Solid understanding of internet technologies including browsers, networking, firewalls & proxy servers Familiarity with digital video streaming protocols (RTMP, HLS, DASH, etc) Meaningful experience with online video and of video encoding applications Strong technology background with a comprehensive knowledge of Internet, Mobile and Digital Online Media technologies such as networking, servers, etc Qualification & Experience: Minimum 3 years of experience in (AV) technical support capacity, with at least 1 years video-conference (VC) or comparable digital broadcast troubleshooting experience 1+ years of experience in customer support Minimum 1 years of providing technical support via phone with demonstrated experience handling moderate-to-high phone call volume Job Details: Company: Vimeo Vacancy Type: Full Time Job Location: Los Angeles, CA, US Application Deadline: N/A Apply Here vacanciesforyou.net
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