
Website US Bank
Job Description:
This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners.
Job Responsibilities:
- Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email.
- May have direct contact with third-party vendors and/or external customers.
- Researches exceptions and escalate issues to management as appropriate.
- May have the opportunity to recommend and implement developed processing improvements within production.
- Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.
Job Requirements:
- Less than one year of work experience
- Ability to identify, analyze and resolve exceptions through data interpretation
- Basic knowledge of applicable bank and department policies, procedures, products and support systems
- Proven commitment to high quality customer service
- Good time management skills to maximize production and execution of tasks in a fast-paced environment
- Ability to work well with external and internal customers
- Effective verbal and written communication skills
- High school diploma or equivalent
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Job Details:
Company: US Bank
Vacancy Type: Full Time
Job Location: Las Vegas, NV, US
Application Deadline: N/A
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