Job Description: We are looking for Senior Software Engineer to produce and implement Technology / Software solutions for a Enterprise Application/Platform on Cloud. Job Requirements: Provides clear direction and training of subordinate managers and staff. Drives a culture of meritocracy in the team. Identify process improvement and automation opportunities and ensure implementation after involving all the required stakeholders. Manage the implementation of all standard practices, processes, tools, etc. and initiatives and technology enhancements, while assessing operational effectiveness and making suggestions to streamline functions. Responsible to keep team adequately staffed to ensure seamless service delivery each day. This includes both planned and unplanned leave management. Ensures timely communication is sent to home site, which can potentially lead to service delivery issues due to staff absence. Manages service delivery from India GIC standpoint. Ensures service delivery is as per the agreed standards with clients. Monitor day-to-day management of team members and actively manage and maintain successful long-term relationships of assigned clients, and proactively escalate issues to Unit Head. Responsible that team has the capability to function in case of a BCP event. This includes ensuring monthly testing of work from home arrangements are carried out, call tree information is kept updated and staffing arrangements in the event of a BCP event is managed. Job Details: Company: State Street Vacancy Type: Full Time Job Location: Hyderabad, Telangana, IN Application Deadline: N/A Apply Here vacanciesforyou.net
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