Job Description: We are looking for an experienced Technical Leader for our team. The person will be part of the CX Cloud Operations team, reporting to the CX Head of Cloud Operations and will work on a multi-pillar strategy, including giving strategic guidance to the Head and their direct reports. Job Responsibilities: Contribute and drive creation of Intellectual Capital Assess the impact of technological changes and determine appropriate tactics to respond Proactively share knowledge and expertise to help others to develop and grow (cross LoB knowledge roll-in and roll-out) Establish a close relationship with the CX LoB engineering departments and influence product design and the supportability/operate-ability of the products Take the lead in implementing activities, like e.g. architecture decisions, which contribute to the Automation First Delivery Model Contribute ideas to help towards an Automation First Delivery Model Influences business outcomes by representing our function in cross-functional topics, strategic projects, architecture decisions Support the management in strategic directions, especially focused on technology Identify top technical talent, high potential engineers which have the potential to enhance their technical and leadership skills and coach/mentor them Support the Major Incident & Problem Management team root cause analysis and provide solutions in complex environments for specific fields/areas Lead and contribute to Smart Healing, Predictive Analysis, Analytics/BI Job Requirements: Exceptional communication and collaboration skills Ability to troubleshoot complex issues and work under pressure Monitoring Tool knowledge (especially Dynatrace) Fluency in English Positive, proactive, and customer-focused attitude Familiarity with CRM market Analytical, detail-oriented personality Knowledge on Hyper scaler platforms (e.g. AWS, Azure, GCP), IoT, Automation & Provisioning Program Management Highly Technical - knowledge in Cloud based technologies Application architecture knowledge (3-Tier, Microservice) M. Sc. or Dipl.-Ing. Informatics, Mathematics or Physics One or more technology certification Job Details: Company: SAP Vacancy Type: Full Time Job Location: Munich, DE Application Deadline: N/A Apply Here vacanciesforyou.net
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