Ricoh USA Careers – Office Operations

Website Ricoh

Job Description:

RICOH EMPOWERS WORKPLACES using innovative technologies – services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence.

Supervises day-to-day operations of specified 1-3 person site. May run shifts or site solo. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers and various business units to maintain an acceptable work environment. Responsible for assisting in the daily management of assigned facility by reporting and escalating facility related issues ; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Supervisor is the point person on site for customer issues and contract compliance. Functions as a document specialist or other operations worker. If a site exceeds 3 people, it must have a Site Manager or Assistant Manager if part of a larger campus-environment site.

Job Responsibilities:

  • Meets quality and deadline standards by the effective use of job scheduling practices.
  • Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.
  • Responsible for managing P-L.
  • Completes month-end management report in the absence of Site Manager.
  • Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.
  • Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement.
  • Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results.
  • Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.
  • Completes site reports and other paperwork on time and accurately.
  • Maintains positive internal working relationships with all department employees by communicating in a professional manner.

Job Requirements:

  • Requires experience in setting goals by defining and prioritizing specific, realistic objectives.
  • Requires experience in delivering classroom and/or informal training sessions.
  • Requires high school diploma or GED and 2+ years of experience in a related field.
  • Requires experience in operation of the most advanced machines, performing complex jobs.

Job Details:

Company: Ricoh

Vacancy Type: Full Time

Job Location: San Francisco, CA, US

Application Deadline: N/A

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