Job Description: At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch. Job Responsibilities: Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships Manages recruiting and selection process for assigned branch Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers and internal support partners Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier Job Requirements: Ability to provide effective feedback and guidance Life Insurance License Supervisory experience within the Financial Services industry Ability to work on Saturday as needed Six (6) years of banking and/or lending experience Ability to exhibit mastery of key advice, guidance, and education concepts Three (3) years of Financial Services, sales, or sales management experience Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements High School Diploma or GED College degree Job Details: Company: Regions Bank Vacancy Type: Full Time Job Location: St. Petersburg, FL, US Application Deadline: N/A Apply Here vacanciesforyou.net
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