RBS Recruitment – Personal Banker

Job Description:

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Job Responsibilities:

• In this role you’ll be integral in guiding and supporting people and families to thrive through meeting their financial needs and goals
• With no two days the same, you can expect lots of variety as you help us deliver a banking service that’s beyond what’s expected
• We’ll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
• You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
• Identifying products and services that are right for our customers, helping them to make the most of their money and savings
• Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
• Completing outbound care calls to customers to grow and maintain the relationship
• Meeting and supporting customers via video banking from home or face to face in a branch
• Conducting financial health checks and reviewing customer accounts

Job Requirements:

• Excellent communication and interpersonal skills with a genuine interest building relationships
• Excellent planning and organisational skills
• Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
• The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances

Job Details:

Company: RBS

Vacancy Type: Full Time

Job Location: Swindon, England, UK

Application Deadline: N/A

Apply Here

vacanciesforyou.net