Qantas Careers – Senior Manager

Job Description:

As the Senior Manager Airline Loyalty Partnerships, you will be accountable for managing and growing QFF’s large portfolio of airline partners, which includes Jetstar and boasts over 45 international airlines (such as Emirates and American Airlines), driving the ongoing commercial performance, member engagement and customer experience across the entire portfolio. As international travel recovers, there has never been a more important time for the QFF program to provide its members the breadth of its international airline partner network to earn and use Qantas Points, as well as be recognised while flying, and this role is central to delivering that competitive advantage for the Qantas Group. Core to this role is formulating and executing the airline partner strategy, negotiating directly with new and existing partners and owning the ongoing relationships, whilst overseeing the operational and financial performance of the portfolio.

Job Requirements:

• Ability to understand and arbitrate trade-offs and compromises between competing business priorities and technical feasibility
• Experience in design, development and implementation of successful commercial, customer and product strategies
• 10+ years in a commercially focused role, with prior airline industry experience preferred
• Exceptional presentation skills
• Demonstrated ability to deliver results within a complex business environment with varying stakeholder needs and expectations
• Strong commercial acumen with a well-developed understanding of strategic, financial, technological and business issues
• Relevant tertiary qualifications in business, commerce or a related discipline
• Highly effective communicator with the ability to communicate with all levels of management (internal and external)
• Experience in managing multiple senior stakeholders in order to drive a mutually beneficial outcome for all parties
• Exceptional people management skills with the ability to lead, motivate, coach and develop high-performing teams
• Experience in strategy development and implementation

Job Details:

Company: Qantas Careers

Vacancy Type: Full Time

Job Location: Gold Coast, QLD, AU

Application Deadline: N/A

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