Job Description: At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Support Analyst within PNC's CLO organization, you will be based in Baltimore, MD. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high-energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of CLO. Job Responsibilities: Ensures the appropriate materials and documentation are available to complete transactions. Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. I dentifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. Job Requirements: Knowledge of and ability to bring a reported problem to successful resolution. Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations. Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed. Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations. Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. Job Details: Company: PNC Vacancy Type: Full Time Job Location: Baltimore, MD, US Application Deadline: N/A Apply Here vacanciesforyou.net
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