Job Description: The Customer Success (CS) organization at Nutanix is focused on ensuring that our customers achieve or exceed their value expectations when subscribing to Nutanix products, which in turn ensures a high subscription renewal rate. Join this team in a fast-paced, rapidly evolving, fun and fascinating environment, where our success is a key contributor to Nutanix’ current inflection point. In this role, you will report to the Sales Strategy and Analytics Director , and you will Program Manage numerous CS projects that are key to the efficiency of this organization. Job Responsibilities: Manage changes to the project scope, project schedule, and/or project costs. Coordinate internal resources to deliver outcomes. Measure performance/effectiveness of delivered projects. Develop detailed project plans to monitor and track progress Manage quality of all project deliverables. Be a thought partner to senior leaders re: optimal strategy and tactics to efficiently engage 19,000+ customers. Ensure that all projects are delivered within time, scope, quality, and cost constraints. Run weekly PM calls reviewing state/progress of ongoing projects. Engage cross-functionally to ensure operationally efficient workflows and feedback loops. Effectively define and communicate requirements to CS and supporting organizations, both written (emails, Word docs) and verbal (presentations). Create and maintain comprehensive project documentation. Assist in the definition of project success criteria and objectives, involving all relevant stakeholders and ensuring technical feasibility and desired quality. Develop presentations, spreadsheets, workflows, and manage projects using Powerpoint, Excel, Project, Trello, and Google office apps. Job Requirements: BS, BA, or MBA. Entrepreneurial personality that is comfortable working in a rapidly evolving, startup-like environment Excellent communicator Strong organizational skills Strong skills in Powerpoint, Excel, Outlook. Experience with Tableau, SFDC, MS Project and Trello a plus. 5-10 years of experience as a Project Manager or Program Manager in the technology sector. Job Details: Company: Nutanix Vacancy Type: Full Time Job Location: Charlotte, NC, US Application Deadline: N/A Apply Here vacanciesforyou.net
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