Job Description: The Service Rep - Parking Lot Attendant [PLA] provides customer service through packaging and carrying out purchases for customers and support in all aspects of customer service. Works well under immediate supervision and some detailed verbal and written instructions. Basic skills in procedures, techniques, materials, and/or equipment appropriate to area. Job Responsibilities: Engages the customer in appropriate discussion regarding items they are purchasing, including discussion about: taste profile, complimentary items/side dishes, suggested preparation techniques, etc. Ensure Electric Carts are charged and in working conditions Packages customer purchases in the correct and efficient manner Involve others when necessary to address Customer's needs Assists customers with product questions Ensure Kids Carts, Electric Carts, Infant seats are clean and sanitary Responsible for providing water Ensure Sani-Wipes are available for Customers to use Assists customers in carrying out their purchases Provides fast, efficient, friendly service with a smile Ensure there are ample baskets at all entrances for Customers to shop Ability to provide direction to CSAs in the parking lot Keep Baskets off of lot by nesting them in corals and then bringing them to the front May be required to return merchandise to shelves Walks parking lot, searching for abandoned shopping carts Communicate issues in the parking lot to Service Manager, and Director Assist Customers in unloading merchandise to their vehicle and carry outs Job Requirements: Good communication and interpersonal skills Follow accepted guidelines, rules, and procedures in actions No prior experience or training required Stay focused despite interruptions. Complete all necessary training courses/ models Willingly adapt to shifting or competing priorities Remain calm and reasonable intense or stressful situations Speak clearly and concisely Physical requirements: Lift and carry moderately heavy loads; bend, kneel, reach, squat, push and pull Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Good Customer Service skills Typically requires 0-2 years experience Job Details: Company: HEB Vacancy Type: Full Time Job Location: Ft. Worth, TX, US Application Deadline: N/A Apply Here vacanciesforyou.net
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