First National Bank Internships – Personal Banker

Job Description:

The Personal Banker, Customer Care is accountable to develop customer relationships, participate in business development activities and act as a subject matter expert in financial products. The role is also responsible to assist with sales development, coaching and guidance in regards to selling techniques, new products, implementing customer contact campaigns, and other business development activities.

Job Responsibilities:

• Monitor Deposit/Customer workflows, FIRE database and any other assigned error reports daily.
• Utilizing the IMPAX model, help to achieve bank growth goals by proactively reaching out to customers to identify additional products and services that fit their needs in a manner consistent with the First National Operating Philosophy
• Utilize Sales Force to build and maintain customer profiles, making it possible for future customer touchpoints to be Easy, Helpful and Personal.
• Adhere to policies and procedures, specifically recognizing high risk situations and consulting with branch leadership before proceeding.
• Proficient in opening and servicing checking accounts, savings, MMDA, debit & credit card instant issue, overdraft, and lines of credit
• Proficient in using FNBO tools during sales conversations to ensure customer enrolls for online banking, downloads mobile app, set up one transfer to savings, and utilize nick names and alerts.
• Exhibit professional behavior and promote positive working relationships.
• Ensure any hard-signed signature cards are scanned into First Work within 24 hours of opening/uploading new accounts.

Job Requirements:

• Ability to stand for long period of times and to lift and carry 25 pounds
• Proven success in sales role
• Critical thinking and creative problem solving skills
• Desire to meet the financial needs of our customers and community
• Bachelor’s Degree or equivalent work experience
• Demonstrated customer service skills
• Excellent oral and written communication skills
• Previous experience in a retail banking environment

Job Details:

Company: First National Bank of Omaha

Vacancy Type: Full Time

Job Location: Boulder, CO , US

Application Deadline: N/A

Apply Here

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