Job Description: As a Customer Service Agent, you will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Seasonal Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work. Job Responsibilities: Manage the check-in process, ensuring that customers have the proper documentation for travel. Operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use computers to assist customers with seat availability, gate announcements with regard to the boarding process, flight status, checking and handling baggage, managing and initiating the boarding process. Use a computer to sell, print and reissue tickets. Greet customers and guide and assist them with the ticketing and baggage check-in process. Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts. Several other lifting tasks will involve handling items as low as floor level and as high as waist level. Practices safety-conscious behaviors in all operational processes and procedures. Job Requirements: Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation Pass a post offer pre-employment drug test Be at least 18 years of age High School diploma, GED or High School Equivalency Possess entry-level computer skills Pass a physical abilitytest Pass an extensive post offer pre-employment background check, including finger printing and a criminal history record check required by federal law Occasionally lift bags or items weighing between 50 and 70 pounds Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends and holidays Be authorized to work in the US Frequently lift bags or items weighing up to and including 50 pounds Embraces diverse people, thinking and styles Consistently makes safety and security, of self and others, the priority Job Details: Company: Delta Air lines Vacancy Type: Full Time Job Location: Charlotte, NC, US Application Deadline: N/A Apply Here vacanciesforyou.net
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