Job Description: We are looking for a talented Salesforce Technical Specialist to join our team specializing in Systems/Information Technology for our Digital Organization Segment in Columbus, IN or your remote home office. Job Responsibilities: Remain current on emerging application and solution trends and functionality; provide functional expertise for assigned applications and systems. Lead the analysis and evaluation of application functionality; provide recommendations to increase utilization of standard application functionality to improve business processes and capabilities. Lead analysis of potential application solutions, identifying and recommending solutions to address functionality gaps in the application. Partner with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs. Provide comprehensive application functionality, configuration and support expertise for application software solutions, work with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications. Educate, coach, and train new and existing team members to improve quality and efficiency in daily process of support requests. Serve as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Qualification & Experience: 1-2 years of experience in a Salesforce Lead or Architect role is preferred. Prior experience working on Customer and Partner Communities is preferred. Prior experience leading and providing solutions on Salesforce Service Cloud and Field Service Lightning and Lightning Community Builder is a must. Salesforce Platform Developer, Service Cloud Consultant & Field Service Lightning certifications are preferred. Prior experience creating Lightning Aura Components, LWC Component, Flows is a must. 8+ years of Salesforce or CRM implementation experience. Leading the application Architecture and Design of Salesforce solution using tools such as Service Cloud, Field Service, Appointment Scheduling, Knowledge, Case management. Bachelors’ Degree is required for this role. Degrees in Information Technology, Computer Science, or a related field are preferred. Job Details: Company: Cummins Vacancy Type: Full Time Job Location: Lafayette, IN, US Application Deadline: N/A Apply Here vacanciesforyou.net
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