Citizens Bank Job Application – Teller

Job Description:

Transactions aren’t at the heart of banking — relationships are. That’s why we’re not looking for just any teller. We’re looking for Citizens Tellers. What sets these colleagues apart? You look customers in the eye and greet them in the branch lobby with a smile — just like you would a friend or a neighbor. Whether you’re processing transactions or collaborating with your branch team to meet a customer’s needs, you provide a memorable, meaningful experience to every customer, every day.

Job Responsibilities:

• Make customers feel cared for while you process transactions
• Comply with all financial policies and procedures, state and local laws and regulations
• Take advantage of training and coaching to grow into a Citizens Banker or another exciting role
• Talk with customers in the lobby — and the teller line — to understand the purpose of their visit
• Introduce customers to a banker when more complex requests arise
  Build relationships with customers so you can anticipate their financial needs
• Welcome customers when they walk into the branch
• Be the face of Citizens; be professional, friendly and helpful with every interaction
• Bring your positive energy and confidence to Citizens and its customers every day
• Introduce customers to new, more efficiently ways of banking like mobile, online and ATMs

Job Requirements:

• Minimum of 1 year cash handling experience in a retail or banking environment
• Ability to work branch hours, which can include weekends and evenings
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Energetic, detail-oriented and ability to multitask effectively
• Comfortable with using digital technology to support the delivery of business goals
• Ability to build strong relationships with teammates, business partners and specialists through collaboration
• Strong listening and communication skills
• Bilingual Spanish speaking preferred
• High School degree or GED required

Job Details:

Company: Citizens Bank

Vacancy Type: Full Time

Job Location: Providence, RI, US

Application Deadline: N/A

Apply Here

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