BT Jobs – Head of Contract Management

Job Description:

The role holder will be responsible for protecting the value of a single, large complex managed contract in Scotland, and the wider responsibility for supporting the Scotland region from a Contract Management perspective, through managing risks, effectively delivering contractual obligations and excellent stakeholder management.

Job Responsibilities:

• The main interface and lead for the customer of the managed contract on all commercial and contractual matters.
• For the lifetime of a contracts, proactively monitors compliance with contractual obligations including T&Cs and SLAs and drives supporting functions to ensure Corrective Action Plans etc.
• Manages and builds strong customer relationships at CIO and Board Level (relationship must be able to positively influence strategic direction).
• Determines and identifies and drives effective Change Control: ensures this is managed in the defined way/process; involves the appropriate parties such as Account Management and Commercial Finance to progress; triggers WNB process if applicable.
• Manages the conformance of significant contract changes or negotiations into the main contract in a manner that ensures the business is able to understand and action the changes effectively.
• Meets BT teams to explore whether it is possible to deliver customer requirements and takes a view as to whether BT should go ahead with the deal (does not have the power of veto).

Job Requirements:

• Expert transformation & business improvement skills.
• Strong ability to assess and agree new business.
• Expert in risk and issue management.
• Expert ability in commercial management.
• Strong ability to identify & solve business problems
• Strong ability to ensure new business is mobilised in alignment with the contract.
• Expert in strategic planning.

Job Details:

Company: BT

Vacancy Type: Full Time

Job Location: Glasgow, Scotland, UK

Application Deadline: N/A

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