BNY Careers 2025 – Client Service Rep

Job Description:

• Provides quality support to clients with complex transactions and processes on a daily basis.
• Independently assists clients by responding to phone, email and other inquiries regarding company products, services and procedures.
• Responds to client questions on BNY Mellon product features and provides technical assistance for issues that have been escalated by junior team members.
• Researches and resolves moderately complex operational or client issues.
• Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
• Assists in providing status updates on problem resolution and outstanding issues to other teams.
• Assists with process improvement by contributing ideas to improve team efficiency.

Job Requirements:

• High school/secondary school or the equivalent combination of education and experience is required.
• Bachelors degree preferred.
• 2-3 years of total work experience preferred.
• Experience in financial services preferred.

Job Details:

Company: BNY Mellon

Vacancy Type: Full Time

Job Location: Pune, Maharashtra, IN

Application Deadline: N/A

Apply Here

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