
Website Belk
Job Description:
At Belk we have a vision to reimagine the department store. As a Selling Captain, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, and resolve customer concerns. You will partner with management closely to ensure our team of associates cares for our customers in an environment where we thrive by winning together. You are empowered to do the right thing. We believe all goals can be achieved through growing outstanding teams!
Job Responsibilities:
- Role model adaptability to change
- Role model best practices in selling behaviors, merchandising process, and pricing procedures to ensure a seamless customer experience
- Maintain a safe shopping and working environment by ensuring associates use safety equipment in accordance with OSHA regulations
- Maintain a welcoming and friendly attitude toward associates and customers
- Open and close the store, including weekends, as needed
- Lead floor replenishment and stock areas consistent with visual Blueprint direction and use discretion to tailor standards to store needs
- Ensure the timely floor setup, including signage, for promotional and seasonal business activity
- Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner
- Resolve customer service issues as needed
- Work proactively with others to maintain visual and merchandising presentation standards to ensure a seamless customer experience
- Train associates on how to understand store assortment and inventory available through Omni resources
- Teach associates to present merchandise consistent with visual Blueprint and merchandising standards
- Lead floor merchandising of new receipts including floor presentation adjustments in anticipation of product
- Supports Store Management with coordination of the daily operations of the store including merchandising new product to the floor
- Assist the associate team in the use of technology to provide our customer with a seamless Omni shopping experience by allowing her to shop anywhere, anytime
Job Details:
Company: Belk
Vacancy Type: Full Time
Job Location: High Point, NC, US
Application Deadline: N/A
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