Barnes and Noble Jobs – Assistant Store Manager

Job Description:

As an assistant store manager (ASM), you enjoy working with people, are energized by your passion for books and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your SM on your ideas to ensure this experience and drive this through our people, actively participating in bookseller development. In your role, you ensure sales and profit through your ability to leverage resources which results in booksellers who can provide first-class service to our customers. As a leader, you work collaboratively with the team to ensure a store where booksellers are engaged doing what they love: talking about and selling books.

Job Responsibilities:

• Develop the bookselling team through engagement and coaching; work with team by providing feedback to assess and focus on individual strengths and recommend talent for development in the store.
• Model handselling skills to drive successful campaigns such as Our Monthly Picks, preorders, etc., to establish book prowess and drive sales.
• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of first-class service by the store team.
• Assess the store from the customer’s perspective and use insight to seek and influence improvement with the SM.
• Ensure a vibrant bookstore through the flawless execution of bookstore basics.

Job Requirements:

• Experience building collaborative and productive working relationships at all levels.
• Solid bookselling knowledge across various genres and strong understanding of the book industry.
• Ability to communicate effectively and comfortably.
• Able to delegate and work through others.
• Deliver honest and constructive feedback.
• Effective organization, planning and prioritization of workload.
• Experience in managing and developing employees at all levels.
• Enthusiasm for books that is reflected in the excellent standards of service for the local community.

Job Details:

Company: Barnes and Noble

Vacancy Type: Full Time

Job Location: Indianapolis, IN, US

Application Deadline: N/A

Apply Here

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