Job Responsibilities: Associate is responsible for handling automobile loan requests directly via the telephone. Ensures exceptional customer service by overseeing loan process from origination to closing. Ensures compliance with all CIP/KYC regulations by utilizing various authentication tools, avoids fraudulent activity and high risk transactions. Reviews existing customer relationship by using various internal systems when required. Handle situations which may require adaptation of response or extensive research according to customer response. Applicant should possess advanced problem solving and/or sophisticated sales techniques. Interacts with both internal and external customers. Uses computerized system for tracking information gathering and follow up of assigned customers. May provide technical/sales training to associates. Job Requirements: 1 years of Contact Center Experience or Equivalent Strong typing skills Desired Skills: Call Center Experience Bank related automotive financing Excellent verbal and written communication skills General computer skills Job Details: Company: Bank of America Vacancy Type: Full Time Job Location: Las Vegas NV, US Application Deadline: N/A Apply Here vacanciesforyou.net