Amazon Prime Jobs – Sr Product Launch Manager

Job Description:

The Product Launch team is responsible for introducing new AR products and services to our Operations Partners in the field. We work with these partners to ensure that they and their sites are ready, and simultaneously we work with our Program, Development, and Support teams to ensure that the products and services are ready for Operations. We are seeking a talented and motivated Product Launch Manager (PLM) who will lead the delivery of strategic new product initiatives to the field. As a customer facing Product Manager, the PLM will lead the launch of innovative products and solutions aimed at improving the efficiency and lowering the cost of Amazon’s next-generation Fulfillment, Sortation, and Delivery Centers.

Job Responsibilities:

• Coordinate Amazon Robotics staff for new product introduction while onsite. This includes system delivery, install, and initial checkout. Partner with Program Managers and
• Development Leads to troubleshoot issues quickly and maintain launch plans.
• Leverage product knowledge to influence the Product Requirements and Functional Requirements early in the development process, ensure that the Operational perspective is captured in these and other design documentation.
• Hold regular Launch Readiness Meetings with program stakeholders, executive management, and coordinate stakeholder support for these meetings. Own and execute the communication plans.
  Leverage operations background and site knowledge to influence the solution/system test plan, creating realistic, effective, and efficient data validation plans.
• Establish and develop relationships with Warehouse Operations early in the launch process and utilize these relationships to develop strategic partnerships throughout launch.
• Build, maintain, and communicate product launch plans and track the deliverables, milestones, risks and dependencies from the cross functional launch team. Anticipate bottlenecks, explore contingencies and provide escalation management throughout new product launch.
• Capture and synthesize the Voice of the Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and lead the triage efforts with product development.
• As the onsite Product Manager, identify missed, incomplete, or latent customer requirements, and drive these requirements until they are either fixed outright, dispositioned or incorporated into the product roadmap.

Job Requirements:

• 5+ years of Project Management experience running complex software and hardware projects with multiple stakeholders, and aggressive schedules in real world environments.
• Excellent written and oral communication skills
• Bachelors degree in a Technical Field (Engineering/Mathematics/Science)
• MBA and Project Management Professional (PMP) desirable.
• 2+ years of Operations Management experience preferably within a Amazon Fulfillment Center, or similar e-Commerce Distribution center
• Track record for managing complex technology product launches with aggressive schedules and scarce resources.
• Executive presence and ability to communicate effectively with technical and non-technical individuals.
• Understanding of warehouse fulfillment, and sortation operations and logistics.

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Hartford, CT, US

Application Deadline: N/A

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