Adobe Job Openings – Administrator Consultant

Job Description:

As a Workfront System Administrator/Consultant you will be part of our Post Deployment team which focuses on helping customers to improve, grow and mature the way they use the Workfront platform. As always, a phenomenal customer experience, through a steadfast commitment to customer success, is our most important goal.

Job Responsibilities:

• Collaborate with the Business and Technical consultants to understand how a customer’s instance has been configured, and provide post go live consulting to newly implemented customers
• Conduct process improvement exercises with customers on a regular cadence to increase customer adoption and maturity.
• Stay current with Workfront products which include Workfront, Workfront Library, Workfront Proofing, Fusion and all future product releases
• Clearly document customer engagements
• Educate customers on new functionality or functionality currently not being utilized
• Engage in remote consulting calls to quickly understand a client’s needs and provide recommended solutions

Job Requirements:

• Able to think creatively to build unique Workfront solutions to address uncommon business needs.
• University degree in Computer Science, Information Systems, Business Management OR relevant experience utilizing the Workfront platform.
• Excellent communication, interpersonal, problem solving, remote presentation, and relationship skills.
• Ability to understand, articulate and address business issues, business drivers and needs
• Working knowledge of Workfront solutions as a customer, partner, or employee
• Able to help customers see the larger vision of how they can benefit from Workfront, identify needs and create solutions to help them reach that vision.
• At least 2 years professional experience in at least one of the following roles: Functional System Administrator / Configuration Manager /
• Solution Architect / Project Manager / Consultant
• Solid understanding of consulting processes
• Able to drive customer projects, manage timelines and personal workload.
• Ability to be viewed by customers as a trusted adviser
• Ability to work on multiple tasks and able to prioritize personal workload

Job Details:

Company: Adobe

Vacancy Type: Full Time

Job Location: Salem, WI, US

Application Deadline: N/A

Apply Here

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