US Bank Hiring – Team Lead

Job Description:

Supervises a team of Service Bankers who provide relationship based focused servicing to our Corporate and Commercial (CCB) clients supporting the clients’ depository, lending and treasury product needs.

Job Responsibilities:

• Manages and coordinates the operational activities for assigned functional areas/regions. Ensures quality service and effective operations support for all of the assigned internal and external customers.
• Oversees resolution of service issues and escalates as appropriate to ensure final resolution.
• Stays current on all product and service offerings and helps train new and existing staff.
• Partners with business line product and Operations partners to ensure quality delivery of product and services to our CCB clients.
• Participates in partnership with Operations, Sales and Product partners in projects to improve operational efficiencies and the overall client experience.
• Accomplishes results through the effective management of staff.
• Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.

Job Requirements:

• Three to five years of operations-related experience
• Thorough knowledge of banking operations and human resources
• Two ore more years of supervisory/management experience
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Thorough knowledge of operation functions, systems, policies and procedures for the assigned area
• Bachelor’s degree, or equivalent work experience
• Excellent interpersonal, verbal and written communication skills
• Well-developed customer relations skills
• Strong organizational, managerial and project management skills

Job Details:

Company: US Bank

Vacancy Type: Full Time

Job Location: St. Louis, MO, US

Application Deadline: N/A

Apply Here

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