Jobs at Tesla – Tesla Advisor II

Job Description:

The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy. As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.

Job Responsibilities:

• Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
• Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
• Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer’s needs and comfort level
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
• Effectively present and sell and support the delivery and installation the entire Tesla eco-system
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
• Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment

Job Requirements:

• Great attention to detail with strong organization and communication skills
• Ability to work evening hours, weekends and holidays in a retail environment
• Strong sense of team mentality and reliability
• Ability to understand and convey business issues and technical concepts
• Ability to obtain appropriate state licensing, where applicable
• Proficient with Microsoft Office suite and CRM tools
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals

Job Details:

Company: Tesla

Vacancy Type: Full Time

Job Location: Ottawa, Ontario, CA

Application Deadline: N/A

Apply Here

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