
Website Tesla
Job Description:
The Operations Manager is responsible for delivering an exceptional experience to our customers, developing team members, and managing day-to-day vehicle delivery operations. Our managers must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials.
Job Responsibilities:
- Determine resources needed to ensure vehicle preparation for customer appointments are staffed appropriately.
- Identify high potential talent and effectively succession plan for needs of the business
- Recruit, train, and develop management team and employees ensuring all positions are filled in a timely manner
- Monitor daily deliveries, create reporting metrics, and actively review information with your Manager.
- Help control expenses, including staffing, supplies, and services.
- Control store expenses continually striving to reduce costs
- Empower and guide employees through challenging concerns, to make decisions in the customers’ best interest while also supporting Tesla’s mission
- Lead delivery vehicle preparation team consisting of Vehicle Specialists and Documentation.
Job Requirements:
- Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
- Strong and proven experience leading field, technical repair or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilities
- Dedicated and ethical approach to Tesla standards
Job Details:
Company: Tesla
Vacancy Type: Full Time
Job Location: Newport News, VA, US
Application Deadline: N/A
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