
Website Silicon Valley Bank
Job Description:
As a Global Operations Domain Architect, you will be partnering with SVB’s product, business teams, global operations, relationship advisors, risks and finance within global services on multiple fronts and become a trusted adviso.
Job Responsibilities:
- Collaborate with other architects in the organization (Solutions Architects, Data Architects, Enterprise Architects etc.) and engineers on specific solutions for the global operations domains and the enterprise process management initiatives related to operational excellence like request management systems, robotic process automation and workflow automation, quick wins, business risks and customer contact centers like IVRs, chatbots and call centers.
- Creating domain architecture roadmaps and vision maps
Prioritization discussions within portfolios and across - Strategic initiatives within the domain and initiatives where global operations is playing a key role in
- Help drive operations technology business cases
- Be the global operations technology expert in SVB – the one-stop shop for technical and non-technical teams to have strategic and tactical discussions related to the domain
- Be responsible for architecture, design authority and roadmap planning for all of our operational systems. With responsibility for the design, integration and evolution of the operational, technology and process roadmaps
- Bring domain related knowledge to the table – inject ideas and industry trends and best practices
Job Requirements:
- At least 7 years of experience as a domain architect or a principal architect in the global operations.
- First-class communication skills tailoring messages, data and insights specific to different audience segments.
- Must have an automation-first mindset with the ability to prove where significant impact has been made
- At least 5 years of experience designing, developing, and architecting enterprise systems in private and public cloud like OpenShift or AWS or Azure or Google.
- Expert in the global operations domain in the US and preferably other geographies (explicitly EMEA)
- Hands on experience working with operations teams
- Specifically, experience building solutions for initiatives related to operational excellence like request management systems, robotic process automation and workflow automation, quick wins, business risks and customer contact centers like IVRs, chatbots and call centers.
- Bachelors Degree in CS, EE or equivalent
Job Details:
Company: Silicon Valley Bank
Vacancy Type: Full Time
Job Location: Austin, TX, US
Application Deadline: N/A
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