
Website Santander Bank
Job Description:
Our Tellers processes face-to-face Customer transactions for a variety of routine financial transactions.
Job Responsibilities:
- Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
- Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
- Adheres to safe deposit box procedures/ operations and guidelines
- Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
- Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations
- Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
Job Requirements:
- Communicates clearly and precisely
- General Math skills
- Detail oriented with the ability to function in a fast-paced and changing environment
- Actively seeks information to understand customer needs
- Superior customer service skills
- High school diploma or equivalent (GED)
- Ability to effectively ask questions and identify needs to enhance the customer relationship
- Minimal physical effort such as sitting, standing, and walking
- Ability to adhere to policies, procedures, and instructions of management
- 0-3 years; Cash Handling experience in a Retail or Banking environment
Job Details:
Company: Santander Bank
Vacancy Type: Full Time
Job Location: New Bedford, MA, US
Application Deadline: N/A
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