RBC Job Openings – Operations Associate III

Job Description:

The Cost Basis department is responsible for the maintenance of our clients’ cost basis records. You will partner with Financial Advisors and Client Associates to address questions or solve problems related to the maintenance of our clients’ cost basis records. In this fast-paced and deadline driven environment, you will be dedicated to quality work by providing superior customer service via phone and e-mail and delivering results by processing requests in a timely manner.

Job Responsibilities:

• Assist in monitoring and verifying that essential department functions are completed on a timely basis and within compliance and/or departmental guidelines.
• Edit, correct, maintain, and make additions or corrections to the TLE system as required by any assigned daily reports. Also, adjusts “held away” tax lots when necessary.
• Responsible for maintaining a corporate action log of entries completed and still under investigation.
• Process the CBRS, the Manual Transfer Statements, and the Cost Basis Request Letter files.
• Interpret details related to a corporate action and combine those details into the cost basis system.
• Process requests from branch offices related to the gathering and maintaining of cost basis information pertaining to corporate actions, tax documents, and account balancing.

Job Requirements:

• Ability to handle multiple priorities in a fast-paced and deadline driven environment.
• 1+ year business, finance, customer service and/or accounting/bookkeeping experience.
• Ability to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detail.
• Effective problem identification, analytical, and resolution skills along with proficient computer skills in Windows-based software products. Effective exceptions based processing skills.
• 4-year degree from an accredited university in business, finance or related field.
• 4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 2 years of job-related experience.

Job Details:

Company: RBC

Vacancy Type: Full Time

Job Location: Minneapolis, MN, US

Application Deadline: N/A

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