Job Description: The Senior Manager, Product Operations, sits at the intersection of many functions to deliver a common goal: the best solutions and automation at scale to drive marketing initiatives forward for our portfolio of more than 120 venues across the country. This role is critical in developing marketing processes for Venues, including amphitheaters, clubs, and smaller venues like House of Blues and the Fillmore. Job Responsibilities: Drives marketing and automation processes and documentation with cross-functional teams, including Product, Engineering, and Engagement. Aggregate, quantify, and prioritize product opportunities that will contribute to the growth and scale of business initiatives. Refine the user experience, creating & executing operational plans to support Venues Marketing products' development, launch, and growth. Define and carry out the tactics required to maximize the reach of venues and sales products with a focus on keeping operations and feature requests flowing smoothly Adhere to data retention, governance, and privacy policies in all facets of work Create actionable recommendations and assist in integrations that drive strategic marketing initiatives Manage large projects in partnership with teams across the organization to tackle product launches, new feature development, and product training for the venues and sales teams Strategizes the right tools, software, and data necessary to support enterprise-level marketing for the venues and sales teams. Job Requirements: The ability to analyze data to understand the success of marketing campaigns COVID-19 vaccination will be required for this position subject to legally valid exemptions Extreme clarity in written and verbal communication and can dynamically adjust communication for technical and non-technical audiences. Hands-on experience with Salesforce Marketing Cloud, Service Cloud, or other enterprise SaaS marketing suites 4+ years of experience in product management, product operations, and/or marketing operations, working closely with product and engineering teams. Ability to work with different Marketing platforms fluently Candidates with Salesforce experience preferred Previous experience with Tableau, Domo, or other reporting tools Detail-oriented with a solid foundation in agile methodologies Enjoys Microsoft Excel, G-Suite, creating slides, and others that aid in organizing complex data A proven track record of end-to-end implementation: from strategy and partnering with business owners, use case modeling, to day-to-day execution and monitoring Job Details: Company: Live Nation Vacancy Type: Full Time Job Location: San Francisco, CA, US Application Deadline: N/A Apply Here vacanciesforyou.net
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