Job Description: We are currently seeking a customer focused individual to join our Branch Network Team in the role of Cashier A branch based customer facing role providing the first point of contact for HSBC customers, responsible for providing a high quality, personalised, friendly, efficient and customer-driven service by pro-actively identifying and addressing customer needs. Primary responsibility is to provide high quality service to our customer base by handling cash withdrawals and deposits, whilst delivering a consistently excellent customer experience. Job Responsibilities: Build rapport with customers whilst accurately and promptly resolve queries Ensure accurate cashiering activities. Gain comprehensive knowledge of the Bank’s full range of products and services to enable you to connect the customer to the best possible service. Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking & Self-service points, to meet their varying needs. Treat customers fairly at the heart of all that you do. Deliver an exceptional customer service experience. Work collaboratively with colleagues to ensure every need of the customer can be met within the wider branch team. Job Requirements: Previous experience working in a customer focused environment Have a passion for continuously delivering a superior customer service. Demonstrate strong communication skills which will enable you to engage in effective conversations with customers to build strong professional rapport Pride yourself in consistently delivering a personalised, friendly and efficient service at all times. Uphold high standards of quality ensuring accuracy. Job Details: Company: HSBC Vacancy Type: Full Time Job Location: Ft. Worth, TX, US Application Deadline: N/A Apply Here vacanciesforyou.net
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