HSBC Internships – Cashier

Job Description:

We are currently seeking a customer focused individual to join our Branch Network Team in the role of Cashier A branch based customer facing role providing the first point of contact for HSBC customers, responsible for providing a high quality, personalised, friendly, efficient and customer-driven service by pro-actively identifying and addressing customer needs. Primary responsibility is to provide high quality service to our customer base by handling cash withdrawals and deposits, whilst delivering a consistently excellent customer experience.

Job Responsibilities:

• Build rapport with customers whilst accurately and promptly resolve queries
• Ensure accurate cashiering activities.
• Gain comprehensive knowledge of the Bank’s full range of products and services to enable you to connect the customer to the best possible service.
• Help customers to understand how they can flexibly use HSBC services through Internet
• Banking, phone Banking & Self-service points, to meet their varying needs.
• Treat customers fairly at the heart of all that you do.
• Deliver an exceptional customer service experience.
• Work collaboratively with colleagues to ensure every need of the customer can be met within the wider branch team.

Job Requirements:

• Previous experience working in a customer focused environment
• Have a passion for continuously delivering a superior customer service.
• Demonstrate strong communication skills which will enable you to engage in effective conversations with customers to build strong professional rapport
• Pride yourself in consistently delivering a personalised, friendly and efficient service at all times.
• Uphold high standards of quality ensuring accuracy.

Job Details:

Company: HSBC

Vacancy Type: Full Time

Job Location: Ft. Worth, TX, US

Application Deadline: N/A

Apply Here

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