HSBC Jobs – Teller

Job Description:

Processes and initiates various financial transactions for Company customers and assists branch office management in new business through referrals and meets established sales referral and promotional sales goals. Enhances Company image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. The successful candidate for this role will initially join HSBC, and then is expected to join Citizens Bank in a comparable role as part of a transfer of business in late 2021 or early 2025. Please discuss this with the hiring manager if you have any questions.

Job Responsibilities:

• Accept and process deposits, payments, checks for cashing and other transactions according to established procedures and performance standards.
• Live and represent the brand; exemplify the five brand attributes of being perceptive, progressive, responsive, respectful and fair, both internally and externally.
• Enhance Company image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations; initiate referral of new business through customer contact and use of customer relationship management system.
• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Adhere to established customer interaction standards for every transaction.
• Ready workstation at start of shift; strike and balance cash and transactions at end of shift.
• Meet established sales referral and promotional sales goals
• Adhere to branch cash control and security requirements in control of cash and negotiable items.

Job Requirements:

• Demonstrated interpersonal, communication and analytical skills.
• Positive customer service attributes.
• Minimum of one year’s proven customer service and/or sales experience or equivalent, including cash handling experience.
• Proficiency with personal computers as well as pertinent mainframe systems and software packages.
• Minimum of high school diploma or equivalent experience.
• Demonstrated proficiency with sales referrals and product knowledge.

Job Details:

Company: HSBC

Vacancy Type: Part Time

Job Location: Manchester NH, US

Application Deadline: N/A

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