Job Description: A Personal Banking Representative assists customers by answering inquiries/requests, processing transactions, opening new accounts, and informing on products and services. A Personal Banking Representative is responsible for cross-selling the Bank's products and balancing a cash drawer. The Representative will develop and maintain account relationships by providing solutions and resolving customer problems through quality customer service and product knowledge. Job Responsibilities: Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing. Assist customers with a wide range of inquiries and requests. Process transactions accurately and adhere to all compliance requirements. Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer. Recognize and develop opportunities for cross-selling FirstBank products and services. Sell bank products and meet company sales goals. Review daily reports and perform maintenance on accounts. Open new accounts and provide product/service information. Job Requirements: Comfortable in a sales environment, Detail-oriented with the ability to multi-task and change directions quickly, Entry-level job with little or no prior relevant work experience in the function Basic mathematic and problem-solving skills, Good customer-service skills and the ability to work well with others, Spanish speaking. Cash handling and customer-service experience Job Details: Company: First Bank Vacancy Type: Full Time Job Location: Raleigh, NC, US Application Deadline: N/A Apply Here vacanciesforyou.net
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