FedEx Ground Careers – Area Engagement Manager

Job Description:

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx Ground (FXG) facility. Supports the FedEx Ground (FXG) Safety Above All Culture. Responsible for ensuring training and engagement are executed effectively regarding safe and efficient package sortation operations through the management of Operations Managers, Operations Training Managers and Operations Safety Specialists.

Job Responsibilities:

• Overall responsibility for new hire training and programing, including the Orange Armband Program. Coaches Ops Managers and Operations
• Training Managers on engagement, communication, training delivery and style to ensure consistent training of new package handlers and other employees.
• Ensures that operational updates and concerns are communicated properly to Ops Managers and Operations Training Managers and applied consistently throughout the facility.
• Serves as a champion for FXG’s Safety Above All Culture and supports all related initiatives. Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of their facility area.
• Responsible for managing the training and engagement assignments of employees (primarily Operations Managers, Operations Safety Specialists and Operations Training Managers) to ensure understanding of operational processes.
• Coaches Ops Managers. Operations Safety Specialist and Operations Training Managers, providing feedback on communication style and delivery as well as overall engagement with new hires. Ensures Orange Armband Program is properly administered and followed.

Job Requirements:

• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to effectively and professionally respond to requests and issues.
• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.

Qualification & Experience:

• Eighteen (18) months experience as an Ops Manager at FXG or two (2) years previous management, operational leadership or project/team leader experience required. Two (2) years of military leadership experience also accepted.
• High school diploma or GED required; Bachelor’s degree preferred.

Job Details:

Company: FedEx

Vacancy Type: Full Time

Job Location: Vancouver, British Columbia, Canada

Application Deadline: N/A

Apply Here

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