Job Description: The Information Technology (IT) Associate leads the management of the Administrative Services Division (ASD) and Executive Division (EXE) on IT needs and systems by analyzing, developing, and documenting business and technical requirements, including troubleshooting system errors or interruptions; installing and upgrading software; coordinating system control access and network access requests; and maintaining user access. Job Responsibilities: The incumbent assists or leads on activities regarding office automation as well as local or wide area networks. The incumbent develops and maintains web pages and databases. The incumbent reviews and updates hardware inventory database and gathers, reviews, and documents system requirements and specifications to ensure alignment with business requirements by providing IT support for end users on FileMaker, Access, and Oracle. The incumbent implements policies, procedures, guidelines, and standards to ensure compliance with State and departmental rules and regulations. The incumbent applies creative thinking in the design of processing information with IT systems Monitors and resolves problems with IT systems hardware, software, and processes Represents ASD on department-wide IT projects and committees; analyzes end users’ needs and makes IT recommendations; and assists in the development, purchasing, justification, and researching for IT solutions for the division. Job Requirements: Reliable attendance, punctual, and dependable. Establish and maintain effective working relationships with others. Possess positive attitude and be a self-starter as a team member or individually with minimal supervision. Analyze situations and solve problems. Knowledge of computer applications and tools to diagnose and troubleshoot IT problems. Express oneself clearly in communications and keep others informed. Job Details: Company: California Department of Motor Vehicles Vacancy Type: Full Time Job Location: Portsmouth, VA, US Application Deadline: N/A Apply Here vacanciesforyou.net
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